Terms and Conditions

Introduction

Welcome to Vaughan&Mont Digital Solutions. These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with Vaughan&Mont Digital Solutions (“us”, “we”, or “our”) website (the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

Services

Website Design

1. Scope of Work: Vaughan&Mont Digital Solutions will provide website design services as described in the agreed proposal. Any additional work outside the initial scope will be subject to additional fees.
2. Content Provision: The Client is responsible for providing all necessary content, including text, images, and other media, for the website.
3. Revisions: A specified number of revisions are included in the proposal. Any additional revisions beyond the included number may incur extra charges.
4. Estimated Timelines: Project timelines provided are estimates and may be impacted by various factors, including client responsiveness, changes in project scope, and third-party dependencies. While Vaughan&Mont Digital Solutions will endeavor to meet deadlines, specific delivery dates are not guaranteed.
5. Client Inactivity: If the Client becomes unresponsive during a project, Vaughan&Mont Digital Solutions will make efforts to contact the Client over a period of four weeks. If the Client remains unresponsive after this period, we reserve the right to terminate the project and collect any outstanding payments for work completed up to that point.

Email Marketing

1. Campaign Management: Vaughan&Mont Digital Solutions will design and manage email marketing campaigns as specified in the agreement.
2. Content Responsibility: The Client is responsible for providing necessary content for email campaigns unless otherwise agreed.
3. Performance Reporting: Regular reports on campaign performance will be provided to the Client.
4. Termination Notice: A minimum notice period of two months is required for terminating email marketing services.
5. Third-Party Server Issues: Vaughan&Mont Digital Solutions is not responsible for any issues caused by the mail servers we use, such as MailChimp.

Payment Terms

These payment terms outline the financial obligations between Vaughan&Mont Digital Solutions and the Client concerning website design, hosting, maintenance, and email marketing services. By engaging with Vaughan&Mont Digital Solutions’ services, the Client agrees to adhere to the following payment terms.

Initial Services Deposit

Prior to the commencement of the Initial Services, a non-refundable deposit is required. Vaughan&Mont Digital Solutions will not commence Initial Services until the Client has provided written acceptance of the Scope of Work, executed the Agreement, and paid any due deposit.

Amendments to the Scope of Work

If the Client wishes to amend the Scope of Work after acceptance, they must notify Vaughan&Mont Digital Solutions in writing of the proposed amendments. We will make reasonable efforts to accommodate these changes, but the Client acknowledges that amendments may result in changes to the fees and project timelines. Any revised fees and timelines will be communicated to the Client, and Vaughan&Mont Digital Solutions will not proceed with the amendments until the Client provides written acceptance of the revised fees and timelines.

Consequences of Non-Payment

1. Website Services: Failure to fulfill payments for website services will result in the suspension of website services, rendering the website inaccessible to users. In the event of suspension due to non-payment, the Client will be notified and given a 14-day grace period to reinstate the payment and pay any outstanding balance. If payment is not reinstated within this period, the website may be cancelled.
2. Email Marketing Services: Invoices for email marketing services are due monthly. Late payments will result in the withdrawal of email marketing services until the invoice is settled, potentially affecting scheduled emails.

Client Responsibilities

Website Management

1. Tutorials Provided: Upon website launch, clients will receive tutorials on managing and making changes to their site.
2. Liability for Client Actions: Vaughan&Mont Digital Solutions is not liable for any issues, disruptions, or damage to the site caused by the Client when logged in to manage or make changes.
3. Fixing Client-Induced Issues: Any issues caused by the Client that require intervention from Vaughan&Mont Digital Solutions will incur additional charges.

General Conditions

1. Confidentiality: Both parties agree to maintain the confidentiality of all information shared during the project.
2. Intellectual Property: All intellectual property created during the project remains the property of Vaughan&Mont Digital Solutions until full payment is received.
3. Termination: Either party may terminate the agreement with 30 days written notice. Fees for work completed up to the termination date are non-refundable.
4. Liability Limitation: Vaughan&Mont Digital Solutions will not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the services provided.

Contact Us

If you have any questions about these Terms, please contact us at hello@vaughanandmont.com.